Terms of Service & Refund Policy
Introduction
Last Updated: 1-January-2026
Welcome to Enigma-Cube (“we”, “our”, “us”), an AI software solutions company providing custom software development, automation systems, and data-driven platforms for businesses.
By accessing our website or engaging our services, you agree to these Terms of Service. If you do not agree, please do not use our services.
Services
Enigma-Cube provides services including, but not limited to:
AI workflow automation
Custom software development
Data analytics and dashboard systems
Integration of AI into existing business processes
All services are delivered digitally through web-based platforms, APIs, or cloud-based systems.
Client Engagement
Services are provided on a project-based or subscription basis
Scope, timelines and deliverables are agreed upon before work begins
Clients are responsible for providing accurate requirements and timely feedback
Payments
Payments are agreed upon before project initiation
Depending on the project, payments may be upfront, milestone based or subscription based
Failure to complete payments may result in suspension or termination of services.
Intellectual Property
Upon full payment, clients receive rights to the final deliverables unless otherwise agreed
Enigma-Cube retains the right to reuse general knowledge, frameworks, and non-confidential components
Any third-party tools or APIs used remain subject to their respective licenses
For unlawful purposes
To distribute harmful or malicious content
To violate intellectual property rights
In any way that may damage systems, networks, or other users
Clients agree not to use our services:
Limitation of Liability
Enigma-Cube is not liable for indirect, incidental, or consequential damages
We do not guarantee uninterrupted or error-free operation of services
Clients are responsible for how they use the delivered solutions
To the maximum extent permitted by law:
Termination
Terms are violated
Payments are not completed
Misuse or unlawful activity is detected
We reserve the right to suspend or terminate services if:
Refund Policy
Due to the custom nature of our work, payments made for completed work are non-refundable
If a project is canceled Work completed up to that point will be billed or Any unused portion may be refunded at our discretion
Project-Based Services
Subscription Services
Subscriptions can be canceled at any time before the next billing cycle
No refunds will be issued for the current billing period once it has started
Exceptional Cases
Services were not delivered as agreed
There is a verified issue on our side
Refunds may be considered on a case-by-case basis if:
Third-Party Services
Changes to These Terms
Contact Us
If you have any questions about these terms, please contact us:
Email: info@enigma-cube.com